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Refund Policy - JetCloud Datacenter


JetCloud may, but is under no obligation to, honor requests for refunds for the following reasons:

Irreparable defects with the software:

Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request.

Product not-as-described:

A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check thoroughly- video overviews, demo links, product samples and screen shots of each type of the product offered before making a purchase.

Some products/services come in refund class with some time limitations, the details of which are clearly mentioned on the website.

*The funds that are actually refunded may not be equal to the funds you requested due to one or more of the following factors:

Our refund policy, foreign exchange conversion fluctuations, Bank charges, which may be deducted by our bank and/or yours.

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